Shipping policy
We want you to know exactly what to expect when ordering from our store. Please review the details below regarding processing times, shipping destinations, and important limitations.
Made-to-Order Processing
All of our products are made-to-order once your purchase is completed.
Production and fulfillment times vary, and your order may take up to 30 days to ship and arrive, depending on your location and the product type.
You will receive tracking information as soon as your order has shipped.
Standard Shipping Availability
Most of our products can be shipped worldwide. However, certain outsourced products are available only in select countries and regions (see list below).
Products with Limited Shipping Availability
The following products can only be shipped to select countries and regions:
Shoes & Slides
Men’s All-Over Print Slim Fit Polo Shirt
All-Over Print Men’s Windbreaker
All-Over Print Women’s Cropped Windbreaker
All-Over Print Unisex Track Pants
All-Over Print Crossbody Bag
All-Over Print Shopping Bag
All-Over Print Women’s Short Sleeve Pajama Top
All-Over Print Women’s Long Sleeve Pajama Top
All-Over Print Women’s Pajama Shorts
All-Over Print Women’s Pajama Pants
All-Over Print Slip Dress
Pet Collar & Leash
Pet Collar
Pet Leash
Clear Tote Bag
Eligible Countries for These Products
Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France (mainland only), Germany, Greece, Holy See (Vatican City), Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain (excluding Ibiza), Sweden, Switzerland, Turkey, United Kingdom, United States (excluding certain regions listed below).
Shipping Not Available To
Overseas territories (e.g., Guadeloupe, French Polynesia).
U.S. territories and remote areas, including:
Alaska
Hawaii
Puerto Rico
Guam
American Samoa
Northern Mariana Islands
U.S. Virgin Islands
Military bases
Customs, Duties, and Taxes
International customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
Important Notes
Please carefully review product listings to confirm whether the item you are ordering is eligible for shipping to your country.
Orders placed for items that cannot be shipped to your region will be automatically canceled and refunded.
Delivery times may vary due to customs processing, carrier delays, or other factors outside our control.